About Metro Factory Service, Inc.

Servicing New Jersey, New York, Maryland & Washington, D.C.

METRO Factory Service

Metro Factory Service is one of the largest “preferred” home appliance service companies in the United States. We provide factory service on multiple major home appliances at the Customer’s home.

Our company operates under the traditional philosophy that “the Customer is always right."

 We do “whatever it takes” to make sure your washer, dryer, refrigerator, range, microwave, etc., is repaired promptly and professionally the first visit. We provide same day service and guarantee the relevant service, parts & labor for 30 days. We have 30 Field Service Technicians which combined represents over 300 years experienced fixing home appliances. Our technicians and employees are paid by the hour and not by commission. No one is pressured to overcharge or replace un-necessary parts. We want our Customers to be happy with us, to have a pleasant service experience, and to remember Metro Factory Service for future needs.

We are a family owned and operated company. We treat each one of our customers’ homes as if it were our own. We are dedicated to the highest level of customer satisfaction.

Why choose Metro Factory Service?

• Same Day or Next Day Service
• Phone always answered by a live person during business hours
• We accept all major credit cards
• Absolutely no hidden charges
• Factory trained & authorized technicians
• Uniformed Technicians

We provide services for:

• Residential & Commercial Customers
• Small Accounts & Distributors
• Dealer Service & Contract Companies

We are an environmentally friendly company. We encourage you to book online and your receipt will be provided by request via email.

Contact Metro Factory Service  today at 888-595-7200, or browse our website for more information about our services.